My life is so full right now. Between being a full time working mom and running a household my brim is pouring over!! My blog had to take a side car to me just being productive with my daily tasks…..plus I needed some time to develop material! LOL
We are heading into the busy season and we are noticing the demographic of our new clients is changing. We have had a flood of young and excited new home owners getting their dream stones and sparing no expense! And we have also gained more mature clients who are re-doing their kitchens and picking super high end materials!! This is so exciting!! This means the “sparkle” is coming back!! HELLO GENERAL PUBLIC!!!! NATURAL STONE IS A LUXURY ITEM!!!! Hopefully the days of “quick and cheap” (this is when someone comes in the shop with only 40% of info we need to give pricing and they demand it cheap and quick) are coming to an end. America is the breeding ground for free enterprise so there will always be a niche for someone and always a target market. Joe and I feel like we are heading towards the turning point in the stone business. There is excitement and creativity flowing. The new colors being quarried are super vibrant and offering new color palettes.
As we head into TAX SEASON it seems like the tax refunds are being used to enrich lives with upgrading in the most used areas of “ones” home…. either kitchen or the bathroom!
Joe and I strive for nothing but smooth sailing and happy customers!! I always try and open another level of communication with current technology. If you have an iPhone I can text right from my iPad or iMac. It is super easy and sometimes when our clients are in class or meetings it is just easier to look at the phone and text back. Do I like talking on the phone with clients—-OF COURSE!! 60 texts = a 10 minute conversation. I can sum certain things up in a matter of minutes opposed to feeling like someone is being neglected because I didn’t see their text! It’s a double edge sword…just like everything in life. I do feel that in this day in age, society in general, is all about convenience. So we just go with the flow and bend with the times and use our technology at our fingertips.
I would say that 8 out of 10 calls is about getting Carrara inn the kitchen. YOU CAN NOT PUT MARBLE IN THE KITCHEN unless you embrace and are away that the science is not on your side. It will stain. It will etch. With that being said, I have a Carrara marble kitchen table. It is destroyed to perfection and I love it! Every stain and scratch is a memory that we as a family have made. I don’t know how I would feel though if I bought a huge kitchen and spent $$$ and had a nice cabernet stain in my island…just saying. WE are stocked with some really nice white granites and quartzites that could do the job if your still clinging on to the WHITE TREND. **TREND ALERT**
Just a girly girl in a male dominated industry trying to get my point across…