My life is so full right now. Between being a full time working mom and running a household my brim is pouring over!! My blog had to take a side car to me just being productive with my daily tasks…..plus I needed some time to develop material! LOL
We are heading into the busy season and we are noticing the demographic of our new clients is changing. We have had a flood of young and excited new home owners getting their dream stones and sparing no expense! And we have also gained more mature clients who are re-doing their kitchens and picking super high end materials!! This is so exciting!! This means the “sparkle” is coming back!! HELLO GENERAL PUBLIC!!!! NATURAL STONE IS A LUXURY ITEM!!!! Hopefully the days of “quick and cheap” (this is when someone comes in the shop with only 40% of info we need to give pricing and they demand it cheap and quick) are coming to an end. America is the breeding ground for free enterprise so there will always be a niche for someone and always a target market. Joe and I feel like we are heading towards the turning point in the stone business. There is excitement and creativity flowing. The new colors being quarried are super vibrant and offering new color palettes.
As we head into TAX SEASON it seems like the tax refunds are being used to enrich lives with upgrading in the most used areas of “ones” home…. either kitchen or the bathroom!
Joe and I strive for nothing but smooth sailing and happy customers!! I always try and open another level of communication with current technology. If you have an iPhone I can text right from my iPad or iMac. It is super easy and sometimes when our clients are in class or meetings it is just easier to look at the phone and text back. Do I like talking on the phone with clients—-OF COURSE!! 60 texts = a 10 minute conversation. I can sum certain things up in a matter of minutes opposed to feeling like someone is being neglected because I didn’t see their text! It’s a double edge sword…just like everything in life. I do feel that in this day in age, society in general, is all about convenience. So we just go with the flow and bend with the times and use our technology at our fingertips.
Just a moment to vent about how these big corporate BIG BOX stores just drown this market with nonsense!! When it comes to your natural stone purchase or even a solid surface – visit your little guy..the mom and pop fabricator…or just a direct fabricator!! Do not listen to an employee with minimal training in this area! I know they are just doing there job and after a while they just do as they are told or trained to say BUT it smears the market for natural stone!! It’s all sales tactics to sway the consumer in favor of what they are promoting. In most cases the general public purchase everything from nails to cabinets from these places and they look at it as one stop shopping. I get it! I am a busy mom, business owner, etc. You have to make sure the facts are correct. I am venting at this point because too many defensive patrons arrive at our location spewing what they have been told about how “porous” natural stone is… how it “stains” .. too high maintenance.. When the fact of the matter is natural stone is one of earths wonders and it is actually an amazing concept to think that somewhere in Brazil there are mountains being quarried for granite and it is shipped and fabricated and installed into your residence! Simply amazing. Humbling actually!
Carry on with your day peeps… needed to get that out in the universe. #missionaccomplished
Just a girly girl in a male dominated industry trying to get my point across…